Knightsinn.com Website Review & Ratings + Knights Inn Coupons
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Knightsinn.com Website Review & Ratings + Knights Inn Coupons

Knights Inn is a member of the Wyndham Hotel Group.  There are Knights Inns throughout Canada and the United States offering lodging at budget prices.  Some of their older, and original, properties have the look of a medieval castle with attractive landscaping.  The first Knights Inn opened in Columbus, Ohio, in 1974.

Some of the amenities offered at a Knights Inn Hotel

Free Breakfast

Free Parking

Over 250 Locations

Trip Advisor Rating on website

The main goal of Knights Inn is to provide guests with an affordable hotel without sacrificing quality or comfort.

Their website is easy to use, they list hotels by name or by location.  When you click on the hotel you are interested in you are shown a picture of the hotel as well as a good description of it.  You will be told the hotel features as well as local attractions in the area.  You can select rooms, and will be shown rates according to the date of your check in.  When you inquire about rates a pop up window allows you to input any discounts you may have, as such you will see the lowest rate available. 

Knights Inn: What makes it different?

Knights Inn Hotels often offers discounts when you go to their website.  At the time of writing they are offering 15% off 2 night stays, stay 3 nights and get 20% savings.  They also have savings for people who plan ahead and book early.  As part of the Wyndham Hotel Group they offer a rewards program.

When you book at Knights Inn Hotel online through their website, if you should happen to find the same hotel advertised for less on another website (for the same room type and dates), they will match that price and give you a 10% discount.

If for some reason, after booking your room, you do not show up, your credit card is only billed for the first night.

Knights Inn Hotels does market themselves as a budget chain but promises to exceed your expectations. 

They have a printable directory that you can take with you on your trip if you are the type of person who likes to travel and see where the road takes you.  This allows you to find hotels easily in cities on your route. 

Many of their hotels are "pet friendly" allowing pets at an additional charge.

Knights Inn Hotels have over 200 locations throughout the United States, and just over 20 in Canada.

Knights Inn vs. primary competitors (sites similar to Knights Inn)

Most of the competitors for Knights Inn Hotels are actually in the same chain, being owned by the same group; the Wyndham group, of which Knights Inn Hotels is considered their budget hotel.  Another hotel, not in the Wyndham group includes the Comfort Inn.  There are also other online services that offer hotel booking, selecting from different hotels in general, this would include sites such as Expedia.com. 

To compare Knights Inn Hotels to Comfort Inns:

By not being part of the larger Wyndham chain, Comfort Inns is not part of their reward program.

Comfort Inns are a step up in terms of quality overall.

Comfort Inns offer a larger breakfast selection.

At the time I checked, the website for Comfort Inns was terribly slow to get room rates.

People who are part of the Wyndham rewards group will want to stay at a related hotel.

Comfort Inns are generally more expensive than Knights Inns.

To compare Knights Inn Hotels website booking program to using a site such as Expedia.com to find hotels:

Expedia is great for people who want to plan their whole vacation, including flights.

Expedia is well known and known for offering discounted rates.

Expedia has a huge selection.

Expedia may not be good for a person who has a specific hotel already in mind, noting the Knights Inn will guarantee a better rate if you find something online.

Booking directly through Knights Inn puts you in contact with them if you need service, or corrections, rather than using the middle man.

You may not get rewards through the hotel program if you are a member of the hotel program.

Knights Inn: Pricing & packages

I did a search for hotels in the city of Kamloops, for July 3, 2012, for 2 adults.  I applied no discounts. 

Knights Inn Hotel offered a room with 2 queen beds and kitchenette for $89.99.  They offered a 15% discount if I booked now (or at least 7 days ahead), bringing the price to $76.99. 

Comfort Inn offered a room at $164.99.  I had the choice between two queen beds or one king size bed.

Expedia found 38 hotels available in and around Kamloops, starting at $59.00 per night, it did not show rates for the Knights Inn.

I did a search for hotels in the city of Grand Rapids, for July 3, 2012, for 2 adults.  I applied no disounts.

Knights Inn Hotel offered a room with 2 double beds for $65.00.  They offered a 15% discount if I booked at least 7 days early, for a price of $55.25.

Comfort Inn offered a room with 2 double beds for $84.95.

Expedia found 57 hotels available in, and around Grand Rapids, starting at $42.00, it did not show the Knights Inn Hotel.

Knights Inn: Product images & screenshots
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Knights Inn: Customer reviews & comments

Overall customer ratings were average.  People tended to be a little disappointed with the overall quality of the rooms, and/or customer service.  Some, perhaps not taking into account that these are budget hotels, and perhaps expecting more than they got.  In some cases poor reviews were related to the location of the hotels (particularly the downtown ones) themselves.

Kevin from Oceanside CA, wrote, of the San Francisco Knights Inn:

"Check in was a very painful process! It wasn't the receptionist fault, but she could have taken notice to see that the people who took so long to check in cut in front of me. I was simple, prepaid. It took several attempts for the people in front of me before their card was approved. I expected a lot worse after reading everyones reviews, but this hotel is about what I would expect from an old building. Smell was welcoming, bed was all made up, and everything was clean. The shower curtain had a bit of mildew on it but no more than you would find in your average household. For the price I paid (which was way less than paying up front at the counter) I can't really complain!"

Stephanie wrote, also of the San Francisco Knights Inn:

"Not worth the cost. Husband said the room smelled like urine. We slept terribly (maybe only 3 hours that night) and woke up the next morning very tired.  The noise here at night is too much and the walls are paper thin so you hear everything and it kept waking us up!!  Plus the bed wasn't comfortable and the pillows were very cheap. The worst sleep I've ever had.  

The customer service was terrible.  It took them 15 minutes to check us in.  The people behind the counter didn't seem very skilled with customer service.  The only good thing is the free parking but we rather spend the extra money on a guarenteed good nights sleep."

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Comments (4)

A very helpful review, Brenda. Surely gives me a nice option to spend the night should I be able to take the holiday in the US or Canada.

Good review. Had no idea that Wyndham owned the Knights Inn chain. 

Well done!

Ranked #23 in

Well explained, good research!

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